Frequently Asked Questions
How do I find the right part for my vehicle?
Use our Vehicle Selector at the top of the page. Select your Year, Make, and Model — all parts shown are guaranteed to fit your vehicle. You can also search by part number or OEM number using the search bar.
Are your parts genuine OEM?
Yes. We carry 100% genuine OEM parts sourced directly from Mercedes-Benz and their authorized OEM suppliers (Bosch, Bilstein, Mann-Filter, etc.). Every part comes with the manufacturer's original part number.
How do I know if a part fits my vehicle?
When you select your vehicle using the Vehicle Selector, only compatible parts are shown in search results and catalog pages. Each product page also lists all compatible vehicles.
How long does shipping take?
Standard shipping takes 5–7 business days. Expedited (2–3 days) and Overnight options are available. Orders over $150 qualify for free standard shipping.
Can I return a part?
Yes. We accept returns within 30 days of delivery. Items must be unused and in original packaging. See our full Return Policy for details.
Do you offer a warranty?
All genuine OEM parts carry the manufacturer's warranty. Most parts are warranted for 12 months or 12,000 miles. Aftermarket/OEM-spec parts from suppliers like Bosch and Bilstein carry their own manufacturer warranties.
How do I track my order?
You will receive a shipping confirmation email with a tracking link. You can also use our Track Order page with just your order number and email address.